Legal
Privacy policy
Last updated 26 September 2026
kolda is a cold brew subscription in Kuwait. This policy explains what we collect through the kolda app and this website, why, and what you can do about it.
What we collect
- Account: your phone number (used to sign in with a one-time code), name, date of birth and preferred language.
- Delivery: your address, address notes, the location you pin on the map, and your delivery day.
- Subscription: your plan, delivery history, skips, ratings, and payment records (amount, status, reference). We do not collect or store card details.
- Referrals and gifts: your referral code, who referred you, and gift codes you create or redeem.
- Device: a push notification token, and crash reports (device model, operating system, app version, error details) when something goes wrong.
Location access is only used when you choose to pin your address on the map. We do not track your location in the background.
How we use it
- To create your account and deliver your orders.
- To send payment links and service messages on WhatsApp or SMS.
- To send delivery and renewal notifications.
- To run referral rewards and gift codes.
- To fix bugs and keep the service working.
We do not sell your information. We do not use it for third-party advertising.
Who we share it with
Only the service providers we need to run kolda, and only for that purpose:
- Supabase — database and sign-in.
- An SMS provider — to send your sign-in code.
- Expo — app updates and push notifications.
- Sentry — crash reports.
- Apple Maps or Google Maps — the address map.
- WhatsApp and our payment link provider — when we send or you pay a payment link.
- Our delivery team — your name, phone and address, to deliver your order.
We may also share information if the law requires it.
How long we keep it
We keep your information while your account is active. When you delete your account, we delete your personal information, except payment records we are required to keep.
Your choices
- Update your name, address and delivery day in the app.
- Delete your account in the app: Profile, then Delete account.
- Turn off notifications in your phone settings.
- Ask us for a copy of your information, or to correct or delete it, at hello@drinkkolda.com.
Security
Data is encrypted in transit. Your sign-in session is kept in your phone's secure storage. Access to customer data is limited to staff who need it.
Children
kolda is not for anyone under 13.
Changes
If we change this policy, we will update the date above. Significant changes will be shared in the app.
Contact
hello@drinkkolda.com · WhatsApp +965 9744 2665 · Kuwait